Galimybių Dirbtuvės: A Redesign for True Accessibility and B2B Impact
Community integrating people with intellectual disabilities into the work environments, and encouraging communication between families, social services, and corporate partners.
Project type
Social Services Platform Redesign
Time
2026 - 3mo.
My role
Lead UX/UI Designer, CR specialist
Problem statement
Galimybių dirbtuvės is an organization that provides important social services – like group living homes, personal assistance, and social workshops – for individuals with intellectual disabilities. Their previous website didn’t show the true impact of their work. Most importantly, the site wasn’t accessible for the people who needed it most and didn’t look professional enough to attract companies looking to partner with them.
Challenges
Different Types of Users: The website had to work for three very different groups at the same time:
People with disabilities and their families looking for help.
Social workers and local governments.
Businesses looking to hire disabled individuals or order workshop products.
Strict Accessibility Rules: The design had to follow WCAG guidelines closely so that people with cognitive and physical disabilities could easily use it.
Goals
- Rebuild the website’s structure to create clear, separate paths for families and business partners.
- Make the application and contact process easier for social services, so users can find help based on their town.
- Attract Business Partners: We need to shift the message from simply “asking for help” to showing the organization as a reliable partner that can deliver quality services (like packaging, folding, and labeling) for businesses.
User Insights
To make the website work for everyone, I focused on understanding what each group needed:
Families & Individuals: This group is often stressed and overwhelmed. They need immediate clarity. I replaced complicated terms with simple, friendly language like “Nežinote, kuri paslauga jums priklauso ar nuo ko pradėti?” (Don’t know which service belongs to you or where to start?). Big buttons, easy-to-read fonts, and clear step-by-step guides (like “Kaip aplikuoti?”) were a must.
Business Partners: Companies want to be socially responsible, but they also need efficiency. The design had to assure them of the work quality (folding, gluing, sorting) and highlight the benefits of partnering up. They need quick facts, success stories, and a simple way to get in touch.
Social Workers: They need quick access to contact details across different towns and clear summaries of available EU projects.
Design process
Rebuilding the Website's Structure
The first major step was tearing down the old layout. I created a new sitemap that logically separated the main topics. The main menu was split into clear paths. This made sure a business manager looking for packaging services wouldn’t get lost in pages meant for families seeking a personal assistant.
Sitemap reflecting the need for all user groups
Designing for Accessibility
The visual style was completely redone to prioritize clarity and warmth.
Clear Text & Contrast: I used large, easy-to-read fonts with plenty of space between lines. Contrast levels were strictly checked to help users with visual impairments.
Friendly Colors: We used a calming, earthy color palette – deep greens for trust, paired with soft lavenders and warm yellows – to create a welcoming, friendly feel.
Visual Helpers: I relied heavily on clear icons and large photos of real people in action to help users process information without having to read too much text.
Design outcomes
End word
The redesign of Galimybių dirbtuvės turned a confusing website into a powerful tool for social good. By truly understanding the very different needs of a disabled person seeking support and a business manager looking for a partnership, the new website successfully bridges the gap. It provides a safe, easy-to-use space for vulnerable users while looking professional to the companies that help keep the organization running.